Relationship Manager

SmartBank; Knoxville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Professional development opportunities

Job summary

A financial institution in Knoxville, TN, is seeking a Relationship Manager to drive new customer prospects and manage loan applications. The ideal candidate has a strong background in banking or sales lending, with at least 5 years of experience. Responsibilities include developing business opportunities, monitoring profitability of relationships, and ensuring compliance with financial regulations. This role is vital for enhancing customer satisfaction and expanding market presence. Join a culture that values excellence and creates remarkable experiences for clients.

Qualifications

• High School Diploma required.
• Minimum of 5 years experience in banking or sales lending field.
• Bachelor’s degree is preferred.

Responsibilities

• Develop new customer prospects and business.
• Complete loan applications and perform financial analyses.
• Communicate complex approvals or denials to borrowers.

Skills

Sales skills

Customer service

Financial analysis

Education

High School Diploma

Bachelor’s degree in business, finance or management

RMA – Credit Risk Certification

Graduate School of Banking

TBA Lending Schools – Commercial Lending

Job description

Relationship Manager page is loaded## Relationship Managerlocations: Fairhopetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100051At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.**Our Relationship Managers will be held accountable for:*** Upholding SmartBank Core Values and Core Purpose.* Developing new customer prospects and business for the financial institution.* Completing each loan application and all pre-processing functions in a timely manner. Gathers related financial and general business information, performs financial analyses needed to make credit decisions, participates in team credit decisions and communicates with prospects and customers to close sales.* Screening loan request based on financial institution policies and on types of loans offered by the institution. Orders appraisals, credit reports, background checks, reference checks and other information as needed on loan applicants.* Responsible to monitor overall profitability of relationships and negotiates terms, fees, and structures to the mutual benefit of the client and SmartBank.* Evaluating potential customer loan requests and makes loan recommendations to management. Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary.* Communicating complex approvals or denials to the borrower. Promotes and participates in the financial institution’s special credit programs and other CRA programs.**Ideal candidates for the role will include:*** High School Diploma required.* Bachelor’s degree business, finance or management preferred.* Minimum of 5 years experience in banking or sales lending field.* RMA – Credit Risk Certification preferred* Graduate School of Banking preferred* TBA Lending Schools – Commercial Lending preferredWith a strong foundation and a growing footprint, **SmartBank** delivers high‐touch banking solutions to commercial businesses and consumers across the Southeast. Headquartered in Knoxville, Tennessee, SmartBank operates as a subsidiary of **SmartFinancial, Inc. (NYSE: SMBK)**, a financial holding company with assets exceeding $5 billion.At the heart of SmartBank’s success is a commitment to creating ‘WOW’ experiences—for both clients and team members. This people‐first culture has earned national recognition, including placement on FORTUNE’s 2025 Top 100 Best Workplaces list and Great Place To Work(R) certification, reinforcing SmartBank as an employer of choice in the markets we serve. Drawing on decades of collective banking experience, SmartBank’s leadership has embedded “Smart” business practices throughout the organization, including rigorous credit underwriting, holistic relationship management, and a focus on attracting and retaining top-tier talent. Guided by these principles, SmartBank has grown into a respected, high‐performing financial institution trusted by the communities it serves.