Relationship-Focused Loan Processing Specialist

Valley Bank; Birmingham (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Valley Bank in Birmingham, AL seeks a Lending Specialist to manage the end-to-end loan process, from application through closing, while delivering quality service to borrowers and lenders.

You will organize documents, monitor workflow, and coordinate with internal teams to ensure timely closings and compliant loan files.

This role emphasizes attention to detail, strong communication, and the ability to handle high-volume tasks in a collaborative banking environment.

Qualifications

• High School Diploma or equivalent; up to 3 years Lending Assistant or Loan Processor experience.
• Excellent interpersonal and communication skills.
• Proficient with Microsoft Office and banking systems.

Responsibilities

• Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing.
• Manage deal flow pipeline with Relationship Managers and leading the interaction with internal downstream stakeholders to ensure timely closings.
• Coordinate and review closing documentation (with counsel or internal doc prep) and information with relevant stakeholders for due diligence, application processing, insurance, operational feasibility, optimal execution mechanics, and regulatory requirements.
• Assist with the execution and process flow of the transaction, including escalation of issues and designing solutions that ensure risks are covered through adequate controls and protections. Order necessary documents to complete the file and prepare supplemental documents when necessary.
• Partner with relevant operations teams (closing and servicing departments) to ensure proper booking, accrual reconciliations, and daily cash positions.
• Ensure initial loan funding (if there is a draw at close) and ongoing life of loan activity (payments, draws, payoffs, etc.) are properly processed and booked with downstream stakeholders.
• Carefully review loan documents for closing to ensure accuracy; close loans when necessary.
• Communicate with Lenders any issues that arise prior to closing.

Skills

Interpersonal skills

Written and verbal communication

Time management

Organizational skills

Data entry

Multitasking

Customer service

Tools

Microsoft Office

Core banking system

nCino

Job description

Valley Bank in Birmingham, AL seeks a Lending Specialist to manage the end-to-end loan process, from application through closing, while delivering quality service to borrowers and lenders.

You will organize documents, monitor workflow, and coordinate with internal teams to ensure timely closings and compliant loan files.

This role emphasizes attention to detail, strong communication, and the ability to handle high-volume tasks in a collaborative banking environment.