Relationship-Focused Banking Specialist

Potomac Bank; Hedgesville (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Potomac Bank seeks a Universal Banker I to provide friendly customer service, handle teller transactions, and refer bank products to customers. You will balance cash, process deposits/withdrawals, and help with account openings in a fast-paced branch environment.

The role emphasizes accuracy, strong communication, and a commitment to exceptional customer experience at our branch locations.

Qualifications

• High school diploma or GED and 1-2 years of customer service experience.
• Good communication and strong customer-service orientation.
• Basic computer skills and ability to learn banking systems.

Responsibilities

• Provide friendly customer service and assist customers with transactions.
• Refer bank products and services to meet customer needs.
• Balance cash drawer, process deposits and withdrawals accurately.
• Handle customer questions and resolve issues professionally.
• Maintain knowledge of bank policies and service standards.
• Assist with opening accounts and completing basic banking forms.
• Uphold security, confidentiality and internal controls.

Skills

Customer service

Cash handling

Sales/referral

Communication

Education

High school diploma or GED

Tools

Harland Clarke

Job description

Potomac Bank seeks a Universal Banker I to provide friendly customer service, handle teller transactions, and refer bank products to customers. You will balance cash, process deposits/withdrawals, and help with account openings in a fast-paced branch environment.

The role emphasizes accuracy, strong communication, and a commitment to exceptional customer experience at our branch locations.