Relationship-Driven Personal Banker

Mauch Chunk Trust Company; Jim Thorpe (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Mauch Chunk Trust Company seeks a focused Personal Banker to deliver excellent customer service, open and service accounts, and assist with lending solutions at our Jim Thorpe, PA branch.

Ideal candidates have 1–3 years of banking experience, strong communication skills, and a proven ability to cross-sell. You will support branch sales, build relationships, and assist with teller duties as part of a collaborative retail banking team.

Qualifications

• Minimum high school diploma or equivalent required.
• 1–3 years in personal banking or related financial services.
• Proven success selling and cross-selling banking products.

Responsibilities

• Deliver exceptional service to new and existing customers and respond to inquiries.
• Open and service deposit accounts and banking services.
• Assist with lending solutions and identify customer needs.
• Provide teller services and support branch sales initiatives.
• Cross-sell products and refer customers to wealth management and other resources.
• Support training and onboarding of newer Personal Bankers.

Skills

Customer service

Relationship building

Sales & cross-selling

Communication

Problem solving

Education

High school diploma

Tools

Core banking systems

Job description

Mauch Chunk Trust Company seeks a focused Personal Banker to deliver excellent customer service, open and service accounts, and assist with lending solutions at our Jim Thorpe, PA branch.

Ideal candidates have 1–3 years of banking experience, strong communication skills, and a proven ability to cross-sell. You will support branch sales, build relationships, and assist with teller duties as part of a collaborative retail banking team.