Relationship-Driven Banker: Grow Customer Wallet

PNC; Clayton (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

401(k) with match

Paid time off

Job summary

PNC is hiring a Personal Banker in Clayton, MO. This in-office role focuses on acquiring and deepening the branch customer base, delivering proactive sales and service, and elevating the customer experience through PNC solutions.

The position emphasizes lobby engagement, community partnerships, and educating customers on financial options with technology tools. A minimum of 3+ years’ experience is typical, with no degree required.

Qualifications

• Roles at this level typically require an Associate's or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet by positioning PNC products to meet customer needs.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems to drive loyalty.
• Manages risk by adhering to policies and participating in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree.

Job description

PNC is hiring a Personal Banker in Clayton, MO. This in-office role focuses on acquiring and deepening the branch customer base, delivering proactive sales and service, and elevating the customer experience through PNC solutions.

The position emphasizes lobby engagement, community partnerships, and educating customers on financial options with technology tools. A minimum of 3+ years’ experience is typical, with no degree required.