Relationship-Driven Banker Associate II

TD Bank, N.A.; Ridley Township (PA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank, N.A. is seeking a Customer Service Associate in Holmes, PA to provide everyday banking services and build strong client relationships.

You will handle basic account needs, open and maintain consumer accounts, and guide clients to the right solutions while upholding TD’s risk and regulatory standards. The role requires a high school diploma or GED, 1+ years of client-facing experience, and flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Notary License preferred.
• Flexible to work evenings, weekends, holidays.
• Proficient in Microsoft Office.

Responsibilities

• Delivers everyday banking and basic consumer account opening/maintenance with needs-based engagement.
• Serves as the first point of contact for clients, guiding inquiries and referrals to specialists.
• Educates clients on banking products and digital capabilities to support financial well‑being.
• Balances client needs with policy and risk awareness to ensure compliant outcomes.
• Engages in proactive outreach and schedules appointments for consumer account needs.

Skills

Customer service

Communication skills

Problem solving

Notary License (preferred)

Education

High school diploma or GED

1+ years client-facing experience

Teller or cash-handling experience

Notary License preferred

Ability to work evenings/weekends/holidays

Proficient in Microsoft Office

Tools

Microsoft Office

Job description

TD Bank, N.A. is seeking a Customer Service Associate in Holmes, PA to provide everyday banking services and build strong client relationships.

You will handle basic account needs, open and maintain consumer accounts, and guide clients to the right solutions while upholding TD’s risk and regulatory standards. The role requires a high school diploma or GED, 1+ years of client-facing experience, and flexibility to work evenings, weekends, and holidays.