Relationship Banking Specialist - Personal & Small Business

Bank of America; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Bank of America in Greensboro, NC is seeking a front-line banking associate to greet clients, uncover personal banking needs, and connect them with the right specialists. You will support self-service options, assist with routine transactions, and provide exceptional service to both individuals and small businesses.

The role requires a sales-oriented mindset, strong communication, and the flexibility to work weekends.

Qualifications

• Minimum 1 year sales experience in a client-centric environment.
• Strong written and verbal communication skills.
• Willingness to work weekends or extended hours.
• Notary commission obtained or pursued within months of start date.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Partners with teams to provide consumer and small business solutions.
• Educates and trains clients on self-service transactions.
• Leverages resources to optimize client experience and deliver accuracy.
• Follows processes and regulatory guidelines for day-to-day activities.
• Manages client interactions and adheres to best actions for bank and clients.

Skills

Active Listening

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Associate’s or Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Bank of America in Greensboro, NC is seeking a front-line banking associate to greet clients, uncover personal banking needs, and connect them with the right specialists. You will support self-service options, assist with routine transactions, and provide exceptional service to both individuals and small businesses.

The role requires a sales-oriented mindset, strong communication, and the flexibility to work weekends.