Relationship Banking Specialist

Community Bank, NA; Town of Oneonta (NY); On-site; USD 25,141 - 34,040; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to deliver a customer‑centric experience across teller and desk duties. You will open and manage accounts, handle routine transactions, and guide customers through digital banking tools.

You will listen to customer needs, build trust, and refer complex cases to specialists while ensuring compliance and efficient service. Travel to multiple branches may be required.

Qualifications

• High School Diploma or GED required.
• Two years of customer service and/or banking experience preferred.
• Ability to work flexible hours and travel between branches.

Responsibilities

• Deliver a welcoming, professional customer experience in branch lobby.
• Open/close accounts, initiate transfers, and handle routine inquiries.
• Educate customers on digital banking tools and features.

Skills

Customer service

Communication skills

Attention to detail

Digital banking tools

Microsoft Office

Education

High School Diploma or GED

Tools

Banking software

Banking systems

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to deliver a customer‑centric experience across teller and desk duties. You will open and manage accounts, handle routine transactions, and guide customers through digital banking tools.

You will listen to customer needs, build trust, and refer complex cases to specialists while ensuring compliance and efficient service. Travel to multiple branches may be required.