Relationship Banking Specialist

Community-Financial-System,-Inc.; Keyser Valley (PA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. is seeking a Relationship Banking Representative to provide a welcoming, customer-focused banking experience.

You will handle teller and desk tasks, open and manage accounts, and educate customers on digital tools while upholding bank policies and security standards. This role emphasizes consultative service, cross-functional collaboration, and travel to multiple local branches.

Qualifications

• Excellent interpersonal, listening, and communication skills for meaningful financial conversations.
• Strong attention to detail with accurate math and record-keeping.
• Clear thinking and sound judgment in a fast-paced, customer-focused environment.
• Proficiency with digital tools and Microsoft Office; comfortable navigating banking systems.

Responsibilities

• Deliver a welcoming, professional customer experience in every interaction.
• Open new accounts and process routine banking transactions accurately.
• Educate customers on features, benefits, and digital banking tools.
• Assist with balance issues, debit card concerns, and service requests; coordinate with internal partners for resolution.
• Support branch goals through proactive relationship-building.
• Potential travel to multiple branch locations within the region as needed.

Skills

Interpersonal skills

Listening

Communication

Attention to detail

Digital tools

Microsoft Office

Trust building

Education

High School Diploma or GED

Tools

None

Job description

Community Financial System, Inc. is seeking a Relationship Banking Representative to provide a welcoming, customer-focused banking experience.

You will handle teller and desk tasks, open and manage accounts, and educate customers on digital tools while upholding bank policies and security standards. This role emphasizes consultative service, cross-functional collaboration, and travel to multiple local branches.