Relationship Banking Specialist

West Michigan Community Bank; Georgetown Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

West Michigan Community Bank in Jenison, MI is seeking a Relationship Banker to deliver exceptional customer service through daily transactions, account openings, and ongoing client interactions.

You will work at the CSR line and desk, multitask as needed, and help customers with a range of banking products while adhering to bank policies and regulatory requirements.

The role emphasizes teamwork, accuracy, and the ability to identify customer needs and refer them to appropriate departments.

Qualifications

• Minimum education: high school diploma or equivalent.
• Ability to communicate clearly with customers.
• Comfort with handling multiple tasks and transactions.

Responsibilities

• Provide exceptional customer service through in-person and phone interactions.
• Process transactions and assist with account openings and servicing.
• Refer customers to appropriate departments as needed.
• Maintain accuracy in cash handling and balance transactions.
• Follow bank policies and regulatory procedures.

Skills

Sales ability

Interpersonal communication

Team player

Multi-tasking

Education

High school diploma or equivalent

Job description

West Michigan Community Bank in Jenison, MI is seeking a Relationship Banker to deliver exceptional customer service through daily transactions, account openings, and ongoing client interactions.

You will work at the CSR line and desk, multitask as needed, and help customers with a range of banking products while adhering to bank policies and regulatory requirements.

The role emphasizes teamwork, accuracy, and the ability to identify customer needs and refer them to appropriate departments.