Relationship Banking Representative

Hnbhawaii; Hilo (HI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Educational assistance

Paid time off

Life insurance

Free checking

Home/auto loan programs

Advancement opportunities

Job summary

Hawaii National Bank is hiring for a Relationship Banking Representative to deliver exceptional customer service at our branch locations in Hawaii. You will process transactions, cash handling, and account-related tasks while educating customers on banking products.

The role supports collaboration across departments and adherence to bank policies, offering a path for advancement within the branch or other departments. High school diploma required.

Qualifications

• Six months cash-handling experience
• 10-key by touch
• Good number skills and mathematical ability
• Accurate typing
• Basic computer knowledge
• Ability to communicate effectively
• Work under pressure and meet deadlines

Responsibilities

• Establishes and maintains excellent business and retail customer relations.
• Provides customer service, processes transactions, handles cash, opens/closes accounts.
• Educates customers about bank products and services; handles inquiries on banking.
• Collaborates with other departments to assist customers and refer as needed.
• Delivers services in line with Bank policies and procedures.

Skills

Numerical skills

Typing by touch

Basic computer skills

Effective communication

Work under pressure

Cash handling

10-key by touch

Education

High School Diploma or equivalent

Job description

Job Description

Posted Wednesday, June 24, 2026 at 4:00 PM

About the Position

Our relationship banking representatives are vital to the customer experience at our branch locations throughout Oahu, Maui, and the Island of Hawaii. This position requires providing great customer service and building lasting connections through daily transactions and conversations. Relationship banking representatives will have the opportunity to work and interact with staff from nearly all departments of the bank. This position lays a solid foundation for further advancement and opens a door of possibilities for upward movement within the branch or to other departments within the company.

Details

• Establishes and maintains excellent business and retail customer relations.
• Provides a variety of customer service functions, including processing transactions, handling cash, and the opening/closing of accounts, among other duties and responsibilities.
• Educates customers about various bank products and services, handles inquiries on retail banking, electronic banking, and business services.
• Works with other departments within the bank to better service customers and refer to appropriate departments as needed.
• Provides services in accordance with the Bank’s policies and procedures.

Education: High School Diploma or equivalent required

Skills & Qualifications: Good number skills and mathematical ability; accurate typing; basic computer knowledge; ability to communicate effectively; work under pressure and meet deadlines

Other Desired Skills: Six months cash-handling experience; 10-key by touch

• Generous group medical, dental, vision and drug benefits
• 401(k) plan for eligible employees, with matching and immediate vesting
• Educational assistance
• Paid time off, including vacation, sick leave, holidays and birthday
• Bank-paid life insurance
• Free checking account and safe deposit box
• Special home and auto loan financing programs
• Opportunities for advancement

About Working with Us

Hawaii National Bank is known as the Home of Warm-Hearted Bankers. We are a locally-owned family business that has become a family. We foster a friendly and supportive work environment, value open communication and the sharing of ideas, and are continually striving to improve ourselves and our organization. From Day 1, employees are mentored by some of the best in Hawaii’s banking industry. We take the time to strengthen your existing interests and encourage the development of new skills. Our close relationships, with each other and with our customers, and our commitment to our communities have set us apart for more than 60 years. Join our team today!