Relationship Banking Pro: Grow Client Relationships

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

Truist Financial Corporation is seeking a Regular, full-time Teller/Client Service Associate in Durham, NC. The role focuses on building and expanding client relationships through consultative conversations, offering financial solutions, and cross-training for teller duties to support branch operations.

Ideal candidates have strong interpersonal skills, the ability to multi-task, and a commitment to compliance and service quality.

Qualifications

• High school diploma or equivalent.
• 2+ years in client sales and service.
• Experience sourcing and prospecting for new clients and building relationships.
• Excellent interpersonal and communication skills.
• Proficiency in basic computer applications, such as Microsoft Office.
• SAFE compliance within 30 days, including NMLS checks and regulatory requirements.
• Ability to multi-task under time constraints.
• Willingness to travel for temporary staffing needs and occasional overtime.

Responsibilities

• Provide industry-leading client service in-person and by phone.
• Develop and expand client relationships with consultative conversations.
• Refer complex needs to internal specialists for growth opportunities.
• Cross-train to perform teller duties as needed.
• Participate in branch leadership routines and sales processes.
• Advise on consumer lending options and take loan applications.
• Adhere to internal controls, procedures and risk management policies.
• Engage clients with courteous conversation and identify needs during transactions.

Skills

Interpersonal skills

Communication skills

Time management

Multi-tasking

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Regular, full-time Teller/Client Service Associate in Durham, NC. The role focuses on building and expanding client relationships through consultative conversations, offering financial solutions, and cross-training for teller duties to support branch operations.

Ideal candidates have strong interpersonal skills, the ability to multi-task, and a commitment to compliance and service quality.