Relationship Banking Associate II

TD Bank; Fairfield (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Fairfield, NJ seeks a client-facing associate to manage daily client interactions, process transactions, and support basic banking needs. You will deliver high-touch service, educate customers on products, and coordinate with specialists for complex needs.

The role requires 1+ years of client-facing experience, strong communication, and cash-handling capability. Evening/weekend hours and notary preferred are considered to enhance client service.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Strong organization skills and the ability to prioritize tasks.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Delivers hospitality and a relationship-driven client experience at the financial center.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Engages clients through proactive outreach and referrals to specialists as needed.
• Balances client needs with policy adherence and risk awareness.

Skills

Excellent communication

Strong organizational

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Fairfield, NJ seeks a client-facing associate to manage daily client interactions, process transactions, and support basic banking needs. You will deliver high-touch service, educate customers on products, and coordinate with specialists for complex needs.

The role requires 1+ years of client-facing experience, strong communication, and cash-handling capability. Evening/weekend hours and notary preferred are considered to enhance client service.