Relationship Banking Associate

Mutual Bancorp and its Subsidiaries; Vineyard Haven (MA); On-site; USD 27,552 - 30,803; Full time

Job summary

A financial services provider in Vineyard Haven is seeking a Relationship Banker I to deliver exceptional customer care. In this role, you will assist customers with banking transactions and inquiries while ensuring confidentiality and compliance with regulations. Ideal candidates will have a background in cash handling and customer service. A Bachelor's degree is preferred, along with eligibility for NMLS registration. This position offers a competitive salary ranging from $20 to $22.36 per hour.

Qualifications

• Minimum six months’ cash handling experience preferred.
• Minimum six months’ customer service experience required.
• Strong communication skills in verbal and written forms.

Responsibilities

• Provide exceptional customer care for banking transactions.
• Develop rapport with customers, respond to inquiries, and resolve issues.
• Process basic banking transactions including deposits and payments.

Skills

Cash handling experience

Customer service experience

Customer relationship building

Strong verbal communication skills

Strong written communication skills

Critical thinking

Problem-solving skills

Cyber security awareness

Education

Bachelor's degree preferred

Eligible for NMLS registration

Eligible for Notary Public commission

Job description

A financial services provider in Vineyard Haven is seeking a Relationship Banker I to deliver exceptional customer care. In this role, you will assist customers with banking transactions and inquiries while ensuring confidentiality and compliance with regulations. Ideal candidates will have a background in cash handling and customer service. A Bachelor's degree is preferred, along with eligibility for NMLS registration. This position offers a competitive salary ranging from $20 to $22.36 per hour.