Relationship Banker I — Build Lasting Customer Bonds

Mascoma Bank; Bethel (VT); On-site; USD 28,000 - 29,000; Full time

Job summary

Mascoma Bank in Bethel, Vermont is seeking a Relationship Banker I to be the first point of contact for customers. You will assist with daily banking transactions and deliver exceptional service, helping customers navigate deposits and account features.

You will build relationships, identify solutions to improve customers' financial lives, and guide clients through opening accounts while maintaining a friendly, team-oriented approach. This role emphasizes confidentiality and community focus.

Qualifications

• Strong written and verbal communication skills and proficiency in problem-solving.
• Ability to maintain confidentiality and privacy of customer information.
• Positive attitude and teamwork orientation.
• Flexibility in work schedules and locations including Saturday and early morning hours.
• Professional appearance and adherence to policies.

Responsibilities

• Assist customers with daily deposits and withdrawals.
• Build relationships by resolving issues and suggesting financial solutions.
• Explain products and services to help customers manage finances.
• Guide customers through account opening and application processes.
• Ensure secure handling of records and adherence to policies.

Skills

Communication

Problem solving

Team player

Flexibility

Confidentiality

Education

High school diploma

Job description

Mascoma Bank in Bethel, Vermont is seeking a Relationship Banker I to be the first point of contact for customers. You will assist with daily banking transactions and deliver exceptional service, helping customers navigate deposits and account features.

You will build relationships, identify solutions to improve customers' financial lives, and guide clients through opening accounts while maintaining a friendly, team-oriented approach. This role emphasizes confidentiality and community focus.