Relationship Banking Advisor

Central Bank; Shawnee (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision

Life insurance

401(k) match

PTO & holidays

Tuition reimbursement

Career growth

Job summary

Central Bank in the United States is seeking a relationship-focused Retail Banker to support customers, open accounts, and promote banking products in a fast-paced environment. You will learn and grow within a team that values service excellence and financial well-being.

You will build trust, meet sales goals, and help customers navigate digital tools while processing transactions with accuracy. Strong communication, math skills, and professionalism are essential.

Qualifications

• Sales experience is highly preferred; ability to identify customer needs and confidently recommend banking products and services
• Proven ability to meet sales goals and thrive in a result-driven environment
• Prior cash handling and customer service experience preferred
• Strong attention to detail and a high degree of accuracy
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external customers
• Basic math, computer, and typing skills with the ability to learn and navigate banking systems, and ability to count U.S. currency
• Strong time management, problem-solving, and organizational skills
• Willing to obtain and maintain NMLS license. The NMLS -Nationwide Multistate Licensing System- is a requirement for associates engaging in mortgage-related activities. Our company facilitates the entire process and covers all associated costs, making it a simple and seamless experience for associates.
• Ability to handle confidential information with discretion
• Willingness to assume additional responsibilities as needed
• Ability to stand for long periods of time and life 20 lbs.

Responsibilities

• Build trust with customers by proactively identifying their financial needs and offering appropriate bank products and services, ensuring recommendations align with their goals.
• Serve as the primary point of contact for customers by assisting with account openings and financial transactions in a friendly and professional manner.
• Educate customers on banking tools, services, and digital platforms to enhance their banking experience.
• Meet and exceed sales goals by actively promoting checking accounts, loans, credit cards, and other financial products.
• Build rapport with customers by actively listening, maintaining a positive attitude, and resolving concerns with professionalism and care.
• Process financial transactions, ensuring accuracy and adherence to policies.
• Balance assigned cash drawer and research any discrepancies as needed.
• Make referrals to other lines of business for traditional and non-traditional banking products and services.
• Maintain knowledge of all bank products, services, and promotions to effectively assist customers.
• Make outbound sales calls to prospects and existing customers
• Meet or exceed daily/weekly calls and sales targets

Job description

Central Bank in the United States is seeking a relationship-focused Retail Banker to support customers, open accounts, and promote banking products in a fast-paced environment. You will learn and grow within a team that values service excellence and financial well-being.

You will build trust, meet sales goals, and help customers navigate digital tools while processing transactions with accuracy. Strong communication, math skills, and professionalism are essential.