Relationship Banking Advisor

KeyBank; Cincinnati (OH); On-site; USD 29,000 - 43,000; Full time

Job summary

KeyBank in Cincinnati is seeking a Personal Banker to engage clients in conversations and uncover financial wellness needs, delivering guidance and solutions in person and by phone. You will attract new clients and deepen relationships with existing ones as part of the branch team.

You will work with integrity and a client-first mindset, handling accounts, deposits, and collaboration with partners to provide best-in-class service. Saturday work is required, with adherence to KeyBank policies.

Qualifications

• 1+ years experience in developing current and new customer relationships and achieving sales goals.
• Understanding of consumer credit and ability to explain products and services.
• Foundational knowledge of sales and service techniques with clients, including tele-consulting and prospecting.

Responsibilities

• Embodies a strong client experience culture with every client and teammate.
• Listen for wellness opportunities and provide customized financial recommendations.
• Open personal and business accounts and support branch operations as needed.
• Develop partnerships with branch teammates and cross-functional partners to acquire and deepen client relationships.

Skills

Client conversations

Sales goals

Relationship building

Digital platforms

Education

High school diploma

Bachelor's degree

Tools

MS Windows

MS Office

Excel

Job description

KeyBank in Cincinnati is seeking a Personal Banker to engage clients in conversations and uncover financial wellness needs, delivering guidance and solutions in person and by phone. You will attract new clients and deepen relationships with existing ones as part of the branch team.

You will work with integrity and a client-first mindset, handling accounts, deposits, and collaboration with partners to provide best-in-class service. Saturday work is required, with adherence to KeyBank policies.