Relationship Banker - Westminster

Central-Bank-c44c5195; Westminster (CO); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Central Bank in Westminster, CO is seeking a Relationship Banker to join our team. You will open/close accounts, cross-sell banking products, and help customers navigate online banking, bills, and account management.

The role emphasizes building lasting relationships, meeting sales and referral goals, and delivering legendary customer service with professional growth opportunities in a full-time, on-site setting.

Qualifications

• Three years’ experience in banking or financial services preferred.
• Bachelor’s degree or equivalent.
• Direct customer service and sales experience preferred.
• Strong customer service and relationship-building skills.
• Ability to identify customer needs and offer solutions.
• Excellent verbal and written communication; tact and diplomacy.
• Effective time management and organizational skills.

Responsibilities

• Open or close various types of accounts and products with proper paperwork and compliance.
• Cross-sell banking products to build profitable customer relationships.
• Facilitate referrals for loans, merchant services, and investments.
• Assist customers with online banking setup and bill pay.

Skills

Banking experience

Sales experience

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Job description

Full Time - Regular Westminster Colorado

Job Description

Personal Banker

Do you enjoy helping people, solving problems, and learning new things? Central Bank is hiring a Relationship Banker to join our Westminster Team. As a Relationship Banker, you will be responsible for helping customers Dream Bigger. Bank Better by facilitating a positive banking experience for all customers.

Responsibilities Include:

• Perform all activities related to the opening or closing of various types of accounts and products while ensuring applicable regulations, disclosures, policies, and procedures are observed, and all necessary paperwork is processed accurately.
• Cross-selling various banking products and services, while ensuring a positive and profitable relationship exists between the Bank and customers and ensuring customers have all appropriate information and applications.
• Facilitate a positive referral process for customers who are needing loan, merchant, and/or investment services. Including ensuring all referrals are properly tracked.
• Aid customers in establishing online banking and assist with any problems that may arise, including advising them on how to establish online bill pay and account management.
• Oversee bulk check order process and handle any issues that may arise.
• Ensure branch standards are met, including directing lobby and phone traffic, disburse mail, monitoring supplies including printed materials.
• Develop and maintain customer and client relationships through consistent communication, while striving to grow the customer base with new personal and business accounts.
• Ensure proper coverage and cross-training through the development of manuals and supporting documentation of key tasks, product knowledge, account management, and customer relations.
• Provide legendary customer service through assisting customers with account inquiries, balancing, reconciliation, and other functions, while ensuring a prompt and courteous response.
• Assist in tracking and implementing sales initiatives, scheduled tasks, promotions, products, and referrals.
• Monitor and meet established accounts, sales, and referral goals.
• Maintain continuous professional development through related educational and development activities.
• Other duties as assigned.

Bank Central offers a competitive benefits program.

This position starts at $22.03 and can increase from there depending on experience.

Applications will be accepted through October 5th, 2026.

Requirements

Requirements:

• Three years’ experience working for a bank or other financial institution preferred.
• Equivalent of a bachelor’s degree.
• Experience in direct customer service roles and sales experience is preferred.
• Strong customer service and relationship building skills.
• Ability to identify customer needs and develop creative, workable solutions to meet customers needs.
• Excellent verbal and written communication skills, including the ability to demonstrate tact and diplomacy.
• Positive time and task management, organizational, and problem-solving skills.

Position Type

Full Time - Regular

Work Hours

Monday - Friday 8:00am - 5:00pm, Saturday may be required as needed

Standard Hours

40

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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