Relationship Banker – Spanish Fluency Preferred

Bank of America; Highlands Ranch (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Highlands Ranch, CO is looking for a customer-focused Financial Center Associate to welcome clients, educate them on self-service options, and handle transactions accurately.

In this role you will build relationships, follow bank processes, manage cash responsibilities, and collaborate with experts in lending and investments to meet client needs while delivering a strong client experience.

Qualifications

• Demonstrates adaptability and a customer-first mindset.
• Able to learn financial products and banking processes.
• Strong communication skills for effective client interactions.
• Experience supporting sales goals and delivering quality client service.

Responsibilities

• Greet clients in the lobby and educate on self-service resources (ATM, online/mobile banking).
• Accurately and efficiently process cash transactions and maintain reconciliations.
• Build relationships with clients to identify financial needs and connect to solutions.
• Follow bank procedures and regulatory guidelines in daily activities.
• Manage cash, appointments, and outbound calls to support client experience.

Skills

Adaptability

Customer Focus

Sales Orientation

Oral Communications

Problem Solving

Relationship Building

Time Management

Team Collaboration

Education

High School Diploma or GED

Job description

Bank of America in Highlands Ranch, CO is looking for a customer-focused Financial Center Associate to welcome clients, educate them on self-service options, and handle transactions accurately.

In this role you will build relationships, follow bank processes, manage cash responsibilities, and collaborate with experts in lending and investments to meet client needs while delivering a strong client experience.