Spanish-Speaking Client Relationship Banker

Bank of America; Greenwood Village (CO); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Colorado is seeking a client‑focused bank teller to engage customers in the lobby, educate on self‑service options, and accurately process cash transactions. The role emphasizes building relationships, delivering great service, and guiding clients to solutions that meet their financial goals.

This position requires weekend/extended hours as needed, a high school diploma, and a willingness to work at various CO centers.

Qualifications

• Enthusiastic self-starter with a strong work ethic and client‑centric focus.
• Collaborates effectively to build relationships and deliver outcomes.
• Shows passion and drive to improve clients' financial lives and experiences.
• Identifies solutions for new and existing clients based on their needs.
• Communicates clearly and confidently with diverse clients, including onboarding self‑service tools.
• Learns and adapts to new information and technology platforms.
• Educates clients on self‑service banking (ATM/online/mobile).
• Applies critical thinking and problem solving to meet client needs.
• Follows processes and regulatory guidelines in daily activities.
• Manages time and capacity efficiently, focusing on results.

Responsibilities

• Executes bank risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in clients' and the bank's best interests.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures service quality.
• Manages cash responsibilities and related tasks.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in Colorado is seeking a client‑focused bank teller to engage customers in the lobby, educate on self‑service options, and accurately process cash transactions. The role emphasizes building relationships, delivering great service, and guiding clients to solutions that meet their financial goals.

This position requires weekend/extended hours as needed, a high school diploma, and a willingness to work at various CO centers.