Relationship Banker: Proactive Client Growth & Service

M&T Bank Corporation; Glastonbury, Northern (CT, KY); Hybrid; USD 31,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid volunteer time

Job summary

M&T Bank Corporation in South Glastonbury, Connecticut is seeking an energetic branch associate focused on sales and service to identify customer needs and present basic banking options. You will reference specialists for more complex requests and support a positive branch experience.

Successful candidates will leverage retail or call center experience, strong communication, and organized time management to engage customers, schedule appointments, and ensure compliance with risk controls while

Qualifications

• Minimum of 2 years proven retail sales, call center, customer service or telesales experience.
• Strong verbal communication and interpersonal skills.
• Well-organized with time management and prioritization skills.
• Demonstrated financial services product knowledge and ability to discuss options with customers.

Responsibilities

• Identify customer needs and profile for sales opportunities.
• Conduct outreach and follow up to address basic banking needs.
• Schedule appointments and prepare for meetings with customers.
• Assist onboarding of new customers and maintain compliance with risk controls.

Skills

Retail sales

Customer service

Telesales

Verbal communication

Time management

Education

High school diploma or GED

Associates degree

Notary public license

Bilingual based on branch needs

Job description

M&T Bank Corporation in South Glastonbury, Connecticut is seeking an energetic branch associate focused on sales and service to identify customer needs and present basic banking options. You will reference specialists for more complex requests and support a positive branch experience.

Successful candidates will leverage retail or call center experience, strong communication, and organized time management to engage customers, schedule appointments, and ensure compliance with risk controls while