Relationship Banker: Grow Client Relationships & Sales

M&T Bank Corporation

Norwich (CT)

On-site

USD 64,786,000 - 107,940,000

Full time

3 days ago

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Job summary

M&T Bank in Norwich, CT is hiring a branch sales and service professional to identify customers' needs and provide proactive basic sales solutions through outreach for retail and business clients. The role focuses on relationship management, conducting needs assessments, presenting banking options, opening accounts, and guiding customers through the product suite while ensuring compliance.

You will stay current on products, manage appointments, service existing customers, and contribute to a

Qualifications

High school diploma or GED with 2+ years in retail sales, call center, customer service or telesales.
Strong verbal communication and interpersonal skills.
Proven ability to deliver exceptional customer service and manage time effectively.

Responsibilities

Play key role in relationship management, sales opportunities and onboarding.
Identify financial needs and present appropriate product options with internal partners.
Proactively reach out to clients via email or phone to educate on banking solutions.
Onboard new customers and schedule follow-up appointments.
Maintain compliance with risk controls and bank policies.
Contribute to a welcoming branch environment aligned with the M&T Brand.