Relationship Banker - Pittsburgh Market

Twyford Law Office; Homestead (Allegheny County); On-site; USD 35,000 - 70,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to join their dynamic team in the Pittsburgh Market. This role involves engaging clients, assisting with transactions, and providing tailored financial solutions. You will have the opportunity to make a significant impact on clients' financial lives while working in a supportive and inclusive environment. The company values growth and development, offering a platform for you to build a successful career. If you are passionate about helping clients achieve their financial goals and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Strong work ethic and focus on client interests.
• Effective collaboration and relationship building skills.
• Ability to adapt to new information and technology.

Responsibilities

• Engage clients to educate on self-service banking options.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.

Skills

Client Engagement

Cash Transaction Processing

Relationship Building

Critical Thinking

Problem-Solving

Effective Communication

Adaptability to Technology

Time Management

Education

High School Diploma / GED

Bachelor's Degree or Associate’s Degree in Business or Finance

Tools

Mobile Banking

Online Banking

ATM

Job description

Relationship Banker - Pittsburgh Market

Pittsburgh, Pennsylvania; Homestead, Pennsylvania; Penn Hills, Pennsylvania; Wexford, Pennsylvania

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:

1. Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet their financial goals.
4. Executing the bank's risk culture and striving for operational excellence.
5. Building relationships with clients to meet financial needs.
6. Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
7. Growing business knowledge and network by partnering with experts in small business, lending, and investments.
8. Managing financial center traffic, appointments, and outbound calls effectively.
9. Driving the client experience.
10. Managing cash responsibilities.

Required Qualifications:

1. Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborates effectively to get things done, building and nurturing strong relationships.
3. Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
4. Is confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently and is comfortable engaging all clients.
6. Has the ability to learn and adapt to new information and technology platforms.
7. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
8. Applies strong critical thinking and problem-solving skills to meet clients' needs.
9. Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
10. Efficiently manages time and capacity.
11. Focuses on results while acting in the best interest of the client.
12. Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

1. Experience in financial services and knowledge of financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America)

Hours Per Week: 40