Relationship Banker - On-Site, Full-Time

Austin Bank; Kilgore, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Austin Bank in Kilgore, TX is seeking a Full-time Customer Service / Teller to welcome customers, open deposits, process transactions, and advise on financial options. This on-site role works as part of a local branch team to meet banking goals.

The position emphasizes accuracy, regulatory compliance, cross-selling opportunities, and friendly, responsive service to both new and existing customers, with training opportunities and a collaborative work environment at the Kilgore branch.

Responsibilities

• Open deposit personal and business accounts, process teller transactions, take loan applications, respond to customer inquiries, resolve issues, recognize and refer cross-sell opportunities as appropriate.
• Verifies next day new account information and account file maintenance.
• Cross-trains in other areas to provide assistance and provide backup as needed to insure quality customer service.
• Assists customers with debit card and ACH disputes; handles safe deposit box duties and related records.

Job description

Austin Bank in Kilgore, TX is seeking a Full-time Customer Service / Teller to welcome customers, open deposits, process transactions, and advise on financial options. This on-site role works as part of a local branch team to meet banking goals.

The position emphasizes accuracy, regulatory compliance, cross-selling opportunities, and friendly, responsive service to both new and existing customers, with training opportunities and a collaborative work environment at the Kilgore branch.