Bank Teller & Customer Experience Pro

Citizens Bank; Kilgore (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Vacation/Sick Leave

Health/Dental/Vision Insurance

Life Insurance

Disability Insurance

401k/Profit Sharing

Job summary

Citizens Bank in Kilgore, TX seeks a full-time Teller to greet customers, process deposits and withdrawals, cash checks, and advise on basic banking products. The role emphasizes accuracy, courtesy, and efficient service.

The Teller will balance cash, handle daily transactions, resolve inquiries, and support peak hours; prior cash-handling and customer-service experience preferred; high school diploma required.

Qualifications

• High School Diploma or equivalent required.
• Experience handling cash in a customer service environment preferred.
• Basic knowledge of Windows-based software and 10-key by touch.
• Ability to provide friendly, accurate service and meet quality standards.

Responsibilities

• Greet customers and complete banking transactions promptly and accurately.
• Cash checks and issue cash after verification and funds availability.
• Balance cash drawer and reconcile daily reports.
• Identify cross-selling opportunities and promote bank products to customers.
• Assist customers by telephone and in-branch with inquiries and transfers.
• Perform clerical tasks such as typing and filing.
• Provide support to others during peak hours.

Skills

Customer service

Cash handling

Cross-selling

Clerical tasks

10-key by touch

Attention to detail

Windows

Education

High School Diploma or equivalent

Tools

Windows

PC literacy

Job description

Citizens Bank in Kilgore, TX seeks a full-time Teller to greet customers, process deposits and withdrawals, cash checks, and advise on basic banking products. The role emphasizes accuracy, courtesy, and efficient service.

The Teller will balance cash, handle daily transactions, resolve inquiries, and support peak hours; prior cash-handling and customer-service experience preferred; high school diploma required.