Customer-Centric Teller: Fast, Secure Banking

InterBank; Follett (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

InterBank in Texas seeks a friendly Teller to perform banking transactions for customers, process deposits and withdrawals with accuracy, and maintain confidentiality. You will handle customer inquiries and cross-sell banking products while ensuring compliance with security procedures.

The role includes assisting with drive-thru transactions, supporting colleagues, and maintaining accurate cash controls. Training is conducted at our Graham, Texas training center, with accommodations available as

Responsibilities

• Processes customer transactions with professionalism and courtesy.
• Handles customer complaints and works through these sensitive issues to resolution.
• Performs data entry to complete reporting requirements.
• Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
• Maintains a positive working relationship with customers and co-workers.
• Know the identity of your customer to reduce fraud and risk of loss to the Bank.
• Demonstrates knowledge and expertise of basic teller functions
• Supports the Company’s overall mission, standards, and confidentiality guidelines.
• Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
• Maintains strict confidentiality guidelines in accordance with Bank policy.
• Maintains strict control and security of cash under your supervision.
• Maintain policy and procedures as defined by Management.
• Cross-sell products and services.
• Assist with customer phone calls in a timely and courteous manner.
• Performs other duties as required by management.
• May participate in a wide variety of special assignments
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job description

InterBank in Texas seeks a friendly Teller to perform banking transactions for customers, process deposits and withdrawals with accuracy, and maintain confidentiality. You will handle customer inquiries and cross-sell banking products while ensuring compliance with security procedures.

The role includes assisting with drive-thru transactions, supporting colleagues, and maintaining accurate cash controls. Training is conducted at our Graham, Texas training center, with accommodations available as