Relationship Banker — Member Financial Solutions

DFCU Financial; Michigan; On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Monthly incentives

Employee bonus program

Paid time off

401k plan match

Tuition reimbursement

Medical insurance

HSA

Dental insurance

Vision insurance

Life insurance

Flexible spending accounts

Disability plans

Job summary

DFCU Financial's Commerce Twp branch seeks a full-time Relationship Banker to build member relationships, offer tailored financial solutions, and process transactions with accuracy. You’ll maintain product knowledge, promote opportunities, handle new accounts, and support branch operations while delivering superior service in a fast-paced, goal-driven environment.

This role requires occasional travel to other branches and Saturday hours; the company offers comprehensive benefits, incentives, and

Qualifications

• High school diploma or equivalent required.
• One year goal-driven sales experience in a financial institution preferred.
• Demonstrated customer service skills.
• Ability to provide superior service to members on all products using effective sales skills.

Responsibilities

• Maintain a high level of product knowledge to efficiently serve members.
• Provide superior service to prospective and existing members in a timely manner.
• Actively promote and communicate potential financial opportunities.
• Keep current on individual and team sales and service results.
• Process new accounts and daily work accurately and efficiently.
• Use membership data to proactively offer additional products and services to members.
• Accurately process teller transactions in a multitasking environment and maintain cash balancing standards.
• Adhere to branch compliance and security procedures.
• Conduct loan closings
• Participate in the branch team development program.
• Assist co-workers with transactions and procedures.
• Balance daily membership and loan transactions.
• Provide notary services.
• Work in any assigned area of the branch as needed.
• Saturday hours required.
• Efficiently handle large amounts of cash.
• Additional training and meeting times required; travel may be required.

Education

High school diploma or equivalent

Job description

DFCU Financial's Commerce Twp branch seeks a full-time Relationship Banker to build member relationships, offer tailored financial solutions, and process transactions with accuracy. You’ll maintain product knowledge, promote opportunities, handle new accounts, and support branch operations while delivering superior service in a fast-paced, goal-driven environment.

This role requires occasional travel to other branches and Saturday hours; the company offers comprehensive benefits, incentives, and