Relationship Banker-Lynchburg, VA

First Bank and Trust Company; Forest (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

PTO Leave 20 days per year

11 paid holidays

Medical, Dental and Vision Insurance (

401K/ESOP Plan

Basic life insurance (two times base)

Long-term disability insurance

Monday-Friday 8:30-5:00

Job summary

First Bank & Trust is seeking a Relationship Banker in Lynchburg, VA. The role focuses on building customer relationships, handling account transactions, and cross-selling banking products.

The position supports a cash-handling environment with a strong emphasis on service quality and compliance, following banking policies and procedures. You will greet customers, assist with accounts, process deposits/withdrawals, and work with the team to meet service and sales goals.

Qualifications

• Retail sales or bank experience of 2+ years
• High school diploma or equivalent required
• Cash handling experience preferred
• Strong listening and verbal communication skills
• Ability to handle confidential information
• Working knowledge of Word and Excel
• Excellent networking skills
• Detail oriented and organized
• Professional
• Ability to work Saturdays as required

Responsibilities

• Greet customers warmly and professionally
• Assist customers with account openings, closures, and maintenance
• Conduct cash and non-cash transactions including deposits, withdrawals, loans payments
• Balance cash drawers and reconcile transactions
• Process loan payments, credit card advances, and other financial transactions
• Identify customer financial needs through profiling and listening
• Cross-sell bank products and services
• Resolve customer inquiries, concerns, or complaints promptly
• Collaborate with the branch to meet goals
• Stay updated on regulations and product changes
• Ensure compliance with policies and regulations
• Assist with account inquiries and information on products/services
• Respond to inquiries in person, phone, or email
• Toll-free Call Group and Banno Chat Group participation

Skills

Retail banking experience

Active listening

Verbal communication

Cash handling

Professional

Detail oriented

Saturday availability

Education

High school diploma or equivalent

Higher education a plus

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Relationship Banker-Lynchburg, VA

Lynchburg Full Time-Non Officer Employee Forest, VA, US

3 days ago Requisition ID: 1426

Salary Range: $15.00 To $18.00 Hourly

First Bank & Trust is seeking an individual for a Relationship Banker position in Lynchburg, VA. Relationship Banker's play a key role in delivering exceptional financial services to our valued customers. Relationship Banker's are responsible for building strong relationships with clients, understanding their financial needs and goals, and providing personalized solutions to help them achieve financial success. This position combines customer service, sales, and financial expertise, making Relationship Banker's an integral part of our banking team.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Greet customers warmly and professionally, creating a welcoming atmosphere in the branch.
• Assist customers with account openings, closures, and maintenance, ensuring accuracy and adherence to banking policies.
• Conduct cash and non-cash transactions, including deposits, withdrawals, check cashing, and fund transfers.
• Balance cash drawers and reconciling transactions at the end of each shift.
• Process loan payments, credit card advances, and other financial transactions.
• Identify customer financial needs through comprehensive profiling and active listening.
• Identify opportunities to cross-sell bank products and services to customers.
• Resolve customer inquiries, concerns, or complaints promptly and effectively.
• Collaborate with the branch to meet customer service and operational goals.
• Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
• Ensuring compliance with all banking policies, procedures, and regulations.
• Assist customers with account inquiries, resolving issues, and providing information on banking products and services.
• Responding to customer inquiries in person, over the phone, or via email.
• Ensuring compliance with all banking policies, procedures, and regulations.
• Toll-Free Call Group
• Banno Chat Group

MINIMUM EDUCATION AND SKILLS:

• High school diploma or equivalent
• Higher education a plus
• Two or more years of retail sales or bank experience
• Cash handling experience preferred
• Strong listening and verbal communication skills
• Ability to handle confidential information.
• Working knowledge of Word and Excel
• Excellent networking skills
• Detail oriented and organized
• Professional
• Ability to work Saturdays as required

BENEFITS:

• PTO Leave is 20 days per year earned on a monthly basis
• First Bank and Trust recognizes11 paid holidays, when the holidays occur during the work week
• Medical, Dental and Vision Insurance starts the 1st day of the month after hire date
• Employees are automatically enrolled in the bank's 401K/ESOP Plan
• First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary
• First Bank and Trust provides long-term disability insurance coverage
• Normal work week is Monday-Friday 8:30 to 5:00.

First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran