Relationship Banker II: Personal Banking Expert

F&M Bank - Archbold, OH; Troy (MI); On-site; USD 35,000 - 60,000; Full time

Job summary

F&M Bank is seeking a qualified Personal Banker to join our team in a fast-paced community bank environment. This role emphasizes building lasting customer relationships through face-to-face service, account openings, and product referrals.

The ideal candidate has banking experience, accuracy, and strong communication skills to educate customers and refer appropriate products and services. This position may require varying hours and days to meet customer demand.

Qualifications

• High school diploma.
• 3-5 years of retail banking experience preferred.
• Cash-handling experience.
• Excellent communication, customer service, and time-management skills.

Responsibilities

• Identify customer needs, provide information on new products and services, and refer customers to branch representatives.
• Meet and exceed partner referrals and sale production goals as set by retail leadership.
• Open requested accounts in adherence to bank guidelines.
• Track, record, report, and store transactional information and special requests.
• Provide a high level of customer service, providing answers and assistance with a smile.
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
• Other duties as assigned.

Skills

Communication skills

Customer service

Time management

Cash handling

Education

High school diploma

Job description

F&M Bank is seeking a qualified Personal Banker to join our team in a fast-paced community bank environment. This role emphasizes building lasting customer relationships through face-to-face service, account openings, and product referrals.

The ideal candidate has banking experience, accuracy, and strong communication skills to educate customers and refer appropriate products and services. This position may require varying hours and days to meet customer demand.