Relationship Banker II — On-Site Client Advocate

City of Lincoln; Spring Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

County National Bank in Spring Arbor, MI is seeking a Relationship Banker II to deliver exceptional client service at our on-site location. You will handle opening and maintenance of personal and business accounts and assist clients with banking needs, including debit cards and online banking.

The role requires a High School Diploma and strong interpersonal and numerical skills, with a focus on confidentiality and accuracy.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Provide excellent client experience while opening personal and business accounts for new or existing clients.
• Maintain knowledge of bank products and services to assist clients and refer to other areas as appropriate.
• Assist clients by troubleshooting issues with debit cards, online banking, and other account inquiries.
• Respond to client inquiries including outgoing wire transfers, account changes, closing accounts including IRAs and HSAs.
• Follow up with clients as necessary and perform file maintenance.

Skills

Interpersonal skills

Communication

Adaptability

Professional demeanor

Product knowledge

Attention to detail

Cash handling

Compliance

Computer skills

Education

High school diploma

Job description

County National Bank in Spring Arbor, MI is seeking a Relationship Banker II to deliver exceptional client service at our on-site location. You will handle opening and maintenance of personal and business accounts and assist clients with banking needs, including debit cards and online banking.

The role requires a High School Diploma and strong interpersonal and numerical skills, with a focus on confidentiality and accuracy.