Relationship Banker II - Growth & Customer Solutions

Trustmark; Brookhaven (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Trustmark in Brookhaven, MS is seeking a Relationship Banker to identify customer needs, cross-sell banking products, and provide exceptional service. The role includes handling cash transactions and contributing to sales goals in a busy retail banking environment.

The candidate should have a high school diploma or GED, strong customer service skills, and the ability to learn lending guidelines. Prior banking experience preferred.

Qualifications

• Face-to-face customer service experience or retail sales experience with a track record of meeting goals.
• Ability to learn lending guidelines and process loans within 2 years of employment.
• Willingness to register with the NMLS.
• Basic math skills and ability to handle routine transactions.
• Strong customer service and product knowledge.

Responsibilities

• Identify customer needs and make referrals through proactive sales/service.
• Service, sell, and cross-sell deposit accounts, loan products, insurance, and cash management services.
• Deliver exceptional customer experience following Trustmark’s service standards.

Skills

Customer service

Sales ability

Interpersonal communication

Time management

Detail-oriented

Education

High school diploma or GED

Job description

Trustmark in Brookhaven, MS is seeking a Relationship Banker to identify customer needs, cross-sell banking products, and provide exceptional service. The role includes handling cash transactions and contributing to sales goals in a busy retail banking environment.

The candidate should have a high school diploma or GED, strong customer service skills, and the ability to learn lending guidelines. Prior banking experience preferred.