Relationship Banker II: Digital-First Financial Guide

U.S. Bank; Boise (ID); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Paid holidays

Job summary

U.S. Bank in Boise, Idaho seeks a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, offering trusted guidance while promoting a digital-first experience.

You will assess banking needs, gather information, and educate customers on deposits, loans, and digital tools to foster lasting relationships. The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of basic transactions.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank and branch policies, procedures and support systems
• Thorough knowledge of all retail products and services

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service digital options to meet financial needs.

Skills

Relationship building

Customer service

Communication skills

Sales experience

Digital banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Boise, Idaho seeks a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, offering trusted guidance while promoting a digital-first experience.

You will assess banking needs, gather information, and educate customers on deposits, loans, and digital tools to foster lasting relationships. The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of basic transactions.