Relationship Banker II – Digital-First Client Advisor

U.S. Bank; Plymouth (MN); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Minnesota is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering tailored banking counsel in a digital-first environment.

You will nurture client relationships, open new accounts, process basic transactions, and educate customers on deposit and loan products while coordinating with branch teams to ensure a seamless experience. The role requires strong communication, compliance with NMLS and SAFÉ Act standards, and a

Qualifications

• High school diploma or equivalent.
• Typically has 4–5 years of retail banking experience.
• NMLS registration required; background and credit checks.

Responsibilities

• Build relationships with clients across channels and provide banking counsel.
• Open new consumer and business accounts; process service requests; submit credit applications.
• Educate clients on digital products and self-service banking options.
• Collaborate with branch teams to optimize the client experience and referrals.
• Proactively educate clients on digital services to meet financial needs.

Skills

Relationship building

Client communication

Bank policies knowledge

Retail products knowledge

Customer service

Sales campaigns

Digital products

Digital first mindset

Recommendations

Financial services experience

Education

High school diploma

Job description

U.S. Bank in Minnesota is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering tailored banking counsel in a digital-first environment.

You will nurture client relationships, open new accounts, process basic transactions, and educate customers on deposit and loan products while coordinating with branch teams to ensure a seamless experience. The role requires strong communication, compliance with NMLS and SAFÉ Act standards, and a