Relationship Banker II — Digital-First Banking Advisor

Us Bank; Kennewick (WA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering the best possible counsel while promoting digital-first solutions. You will build trust-based relationships, assess banking needs, open accounts, and educate clients on products and services.

The role requires NMLS registration and a background/credit check. Strong knowledge of retail banking and collaboration with branch teams are essential for delivering exceptional client

Qualifications

• High school diploma or equivalent required.
• 4–5 years of retail banking experience or equivalent training.
• Knowledge of bank policies and retail products.

Responsibilities

• Engage customers across channels to provide banking counsel.
• Build and foster client relationships with proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service technologies.
• Collaborate with branch team to serve clients and support sales.
• Adhere to NMLS requirements and background checks.

Skills

Relationship building

Customer service

Effective communication

Digital banking products

Sales and outreach

Knowledge of retail banking

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering the best possible counsel while promoting digital-first solutions. You will build trust-based relationships, assess banking needs, open accounts, and educate clients on products and services.

The role requires NMLS registration and a background/credit check. Strong knowledge of retail banking and collaboration with branch teams are essential for delivering exceptional client