Relationship Banker II: Build Trusted Banking Relationships

Us Bank; Monticello (MN); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Adoption assistance

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on products, while upholding financial policies and a digital-first mindset.

Ideal candidates have strong relationship-building skills, solid customer service experience, and familiarity with retail banking offerings. The role includes compliance with NMLS and regulatory checks and contributes to an exceptional

Qualifications

• High school diploma or equivalent.
• Typically has four to five years of retail banking experience or a combination of experience and training.
• NMLS registration and background/credit checks required under SAFÉ Act and related regulations.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet needs.
• Maintains knowledge of retail products and services and banking policies to serve clients accurately.

Skills

Relationship building

Client communication

Bank policies

Retail banking products

Customer service

Sales campaigns

Digital products

Needs assessment

Recommendation skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on products, while upholding financial policies and a digital-first mindset.

Ideal candidates have strong relationship-building skills, solid customer service experience, and familiarity with retail banking offerings. The role includes compliance with NMLS and regulatory checks and contributes to an exceptional