Relationship Banker I: Build Trusted Client Relationships

U.S. Bank; Denver (CO); Hybrid; USD 66,449,000 - 81,234,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, providing thoughtful financial guidance and facilitating banking needs. You will open accounts, educate clients on products, and leverage digital tools to enhance the customer experience.

The role requires teamwork with branch colleagues, a commitment to regulatory standards, and ability to identify customer needs and offer suitable solutions in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Experience with digital products and self-service technologies.
• Strong customer service and interpersonal skills.

Responsibilities

• Build relationships with clients through proactive outreach and follow up across channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and services and recommend solutions.
• Adhere to bank policies, procedures, and regulatory requirements while delivering accurate service.

Skills

Relationship building

Client communication

Digital banking tools

Customer service

Financial services experience

Needs assessment

Bank policies knowledge

Interpersonal skills

Education

High School Diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, providing thoughtful financial guidance and facilitating banking needs. You will open accounts, educate clients on products, and leverage digital tools to enhance the customer experience.

The role requires teamwork with branch colleagues, a commitment to regulatory standards, and ability to identify customer needs and offer suitable solutions in a fast-paced environment.