Relationship Banker II

Mascoma Bank; Lancaster, New York (Lancaster County, NH, NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking bank as a Relationship Banker II, where your expertise in retail banking will enhance customer experiences and foster community growth. This role emphasizes exceptional customer service, professionalism, and adaptability to technology. As part of a Certified B Corporation, you will contribute to a culture of inclusivity and support, helping to create positive change in the lives of our customers and the community. With opportunities for growth, training, and a commitment to diversity, this position is perfect for those looking to make a meaningful impact.

Benefits

On-the-job training

Contemporary benefits

Opportunities for growth and development

Personal growth workshops

Team-building opportunities

Qualifications

• 3+ years of banking or business experience required.
• Strong computer and typing skills essential.

Responsibilities

• Provide exceptional customer service at the Lancaster NH branch.
• Communicate with customers about banking needs and lending requests.

Skills

Customer Service

Interpersonal Skills

Computer Skills

Typing Skills

Adaptability to Technology

Education

High School Diploma

Bachelor's Degree in Business or Finance

Job description

Come Create Change with Mascoma Bank!

Our purpose is to provide exceptional customer service while improving our customers' lives and our community. If you share this purpose, become part of our Certified B Corporation and join in our vision to be a force for positive change for our customers, communities, and employees!

We are looking for an upbeat, self-motivated, full-time Relationship Banker II who will provide the best possible experience for our customers at our Lancaster NH branch. The Relationship Banker II is an advanced retail banking expert who has the experience and confidence to communicate with customers about their banking needs, from day-to-day transactions to lending requests.

3+ years of banking or business experience required, with strong computer and typing skills. A positive attitude and strong interpersonal skills are essential. The ability to use and adapt to ever-changing technology is also important. A Relationship Banker II must also communicate professionalism in every manner, including dressing to impress. Confidentiality and privacy of customer information is a must.

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request a reasonable accommodation, please contact [e-mail].

As a Certified B Corporation, our vision is to be force for positive change for our customers, communities, and employees. We offer on- the -job training, contemporary benefits, and opportunities for growth and development.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V