Relationship Banker I: Grow Your Banking Career

Regions Bank; Gonzales (LA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions in Gonzales, LA is seeking a Relationship Banker I to deliver exceptional customer service on the cash line and via phone. You will process transactions, educate customers on digital options, and build lasting relationships that support financial wellness.

Ideal candidates have prior teller or retail experience and are eager to grow with Regions, with opportunities for development, upward mobility, and a supportive team environment. This is a full-time role with overtime eligibility.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly and monitor screens.
• Ability to walk and stand for extended periods and lift up to 20 pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling transactional needs.
• Answers inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and stays informed about their banking relationships.
• Educates customers on consumer products and digital solutions (mobile, online, ATM).
• Assists branch and teammates with basic tasks to resolve customer issues.
• Refers customers to internal experts for complex financial goals.
• Follows bank processes and manages operational risks; supports branch targets.
• May conduct outbound calls to educate customers on emerging technology and needs.

Skills

Customer service

Relationship building

Digital banking

Cash handling

Communication skills

Time management

Education

High School Diploma or GED

Job description

Regions in Gonzales, LA is seeking a Relationship Banker I to deliver exceptional customer service on the cash line and via phone. You will process transactions, educate customers on digital options, and build lasting relationships that support financial wellness.

Ideal candidates have prior teller or retail experience and are eager to grow with Regions, with opportunities for development, upward mobility, and a supportive team environment. This is a full-time role with overtime eligibility.