Relationship Banker I — Digital-First Finance Advisor

U.S. Bank; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted financial guidance and education on deposit and loan products.

You will open accounts, process service requests, and use digital tools to enhance the client experience. The role emphasizes proactive client outreach, collaboration with branch teams, and delivering an optimal customer experience while maintaining compliance with NMLS requirements and applicable

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with customers across multiple channels (in-person, by appointment, virtual).
• Educates clients on deposit and loan products and banking services.
• Opens new consumer and business accounts and processes service requests.
• Reaches out proactively to clients to understand and meet financial needs.

Skills

Relationship building

Client communication

Digital banking products

Proactive outreach

Customer service

Financial services

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted financial guidance and education on deposit and loan products.

You will open accounts, process service requests, and use digital tools to enhance the client experience. The role emphasizes proactive client outreach, collaboration with branch teams, and delivering an optimal customer experience while maintaining compliance with NMLS requirements and applicable