Relationship Banker I: Digital-First Client Advisor

Us Bank; Rochester (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday pay

Parental leave

Job summary

U.S. Bank in Rochester, MN is seeking a Relationship Banker to connect with customers across in-person, appointments, and digital channels.

You’ll assess financial needs, open accounts, process transactions, and educate clients on deposits, loans, and digital tools to enhance the client experience. The role requires a high school diploma and up to four years in retail banking, with a focus on clear communication, active listening, and problem-solving.

Qualifications

• High school diploma or equivalent.
• Less than four years job related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage customers across in-person, appointment, and digital channels to deliver tailored banking guidance.
• Open new consumer and business accounts, process basic transactions, and submit credit applications as needed.
• Educate clients on deposits, loans, and digital banking tools to enhance the customer experience.
• Develop collaborative partnerships with branch teammates to serve clients efficiently and accurately.

Skills

Client communication

Active listening

Problem solving

Digital banking basics

Cash handling

Teaching digital tools to customers

Education

High school diploma or equivalent

Job description

U.S. Bank in Rochester, MN is seeking a Relationship Banker to connect with customers across in-person, appointments, and digital channels.

You’ll assess financial needs, open accounts, process transactions, and educate clients on deposits, loans, and digital tools to enhance the client experience. The role requires a high school diploma and up to four years in retail banking, with a focus on clear communication, active listening, and problem-solving.