Relationship Banker I - Digital-First Client Advisor

U.S. Bank; Minnesota; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Adoption assistance

Parental leave

Job summary

U.S. Bank in Saint Louis Park, MN seeks a Relationship Banker I to engage customers across channels, advise on banking solutions, and promote digital tools. The role emphasizes a digital-first mindset with strong customer service and cross-team collaboration.

Responsibilities include opening accounts, processing transactions, and educating clients on available deposit and loan products. A background in retail banking and NMLS-related compliance may apply.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Demonstrate and educate clients on digital products and self-service tools.
• Collaborate with branch teammates to serve clients and meet needs.

Skills

Relationship building

Customer service

Digital banking

Communication

Banking policies

Education

High school diploma or equivalent

Tools

Banking software

CRM systems

Job description

U.S. Bank in Saint Louis Park, MN seeks a Relationship Banker I to engage customers across channels, advise on banking solutions, and promote digital tools. The role emphasizes a digital-first mindset with strong customer service and cross-team collaboration.

Responsibilities include opening accounts, processing transactions, and educating clients on available deposit and loan products. A background in retail banking and NMLS-related compliance may apply.