Relationship Banker I: Customer Solutions & Loans

22nd State Banking Company.; Mobile (AL); On-site; USD 34,000 - 52,000; Full time

Job summary

22nd State Bank in Mobile, AL is seeking a Universal Banker I to serve as the customer ambassador, delivering quality in-person service while understanding transaction needs and explaining available options.

You will open new accounts, assist with loans, process deposits, and promote bank products, ensuring compliance and accurate handling of customer interactions to maintain strong relationships.

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.
• Ability to read and interpret safety, operating, and compliance documents.
• Strong communication and problem-solving abilities.

Responsibilities

• Assess customer needs and offer appropriate banking products and services.
• Open new accounts and assist with loan applications while ensuring regulatory compliance.
• Process deposits and withdrawals and maintain accurate records.
• Provide ongoing relationship servicing and cross-sell suitable products.
• Assist customers with account issues and resolve disputes.
• Promote and explain bank services to meet customer requirements.

Skills

Cash handling

Customer service

Communication

Sales skills

Education

High school diploma or GED

Job description

22nd State Bank in Mobile, AL is seeking a Universal Banker I to serve as the customer ambassador, delivering quality in-person service while understanding transaction needs and explaining available options.

You will open new accounts, assist with loans, process deposits, and promote bank products, ensuring compliance and accurate handling of customer interactions to maintain strong relationships.