Relationship Banker I: Customer Care & Digital Banking

Regions Bank; Bossier City (LA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions is seeking a Relationship Banker I in Bossier City, LA, to deliver exceptional customer experiences on the cash line and over the phone, while contributing to customers’ financial wellness. The role supports growth, identifies customer needs, and educates on Regions’ digital banking solutions.

The position targets individuals with prior teller or retail experience and offers opportunities for career development and upward mobility within Regions.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and stays informed about their banking relationship.
• Educates customers on digital banking solutions such as mobile, online, and ATM offerings.
• Assists other team members and refers complex needs to specialist teams.
• Adheres to bank processes and regulatory requirements and helps manage operational risks.
• Strives to achieve branch targets by identifying customer needs and offering Regions’ solutions.

Skills

Cash handling

Customer service

Sales cross-sell

Digital banking

Education

High School Diploma or GED

Job description

Regions is seeking a Relationship Banker I in Bossier City, LA, to deliver exceptional customer experiences on the cash line and over the phone, while contributing to customers’ financial wellness. The role supports growth, identifies customer needs, and educates on Regions’ digital banking solutions.

The position targets individuals with prior teller or retail experience and offers opportunities for career development and upward mobility within Regions.