Relationship Banker I: Client-Focused Banking

TD Bank; Willingboro Township (NJ); On-site; USD 32,000 - 40,000; Full time

Job summary

TD Bank in Willingboro, NJ seeks a customer-focused banking professional to acquire and deepen client relationships through consultative engagement and personalized financial solutions.

You will explain options clearly, guide clients through mortgage inquiries, and uphold risk and regulatory standards while delivering a trusted, relationship-driven experience. This role requires strong communication and accuracy.

Qualifications

• High School Diploma or GED (or equivalent combination of education and experience).
• 1+ years of experience engaging with clients in a service, sales, or relationship building environment.
• Teller or cash-handling experience in a financial institution preferred.
• Experience educating clients on products and services in a consultative manner.
• Demonstrated ability to communicate clearly and effectively with clients and colleagues.
• Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Ability to exercise sound judgment and problem-solving skills in client interactions.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training upon hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role.
• Notary License (or ability to obtain) preferred.

Responsibilities

• Delivers a welcoming, personalized client experience by active discovery and building trust.
• Serves as primary point of accountability for client concerns, resolving issues end-to-end.
• Drives client acquisition, retention, and relationship growth for the bank location.
• Applies sound judgment to balance client needs with risk and compliance requirements.
• Brings TD's brand and client strategy to life through interactions.

Skills

Client engagement

Clear communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Willingboro, NJ seeks a customer-focused banking professional to acquire and deepen client relationships through consultative engagement and personalized financial solutions.

You will explain options clearly, guide clients through mortgage inquiries, and uphold risk and regulatory standards while delivering a trusted, relationship-driven experience. This role requires strong communication and accuracy.