Relationship Banker I: Build Trusted Financial Partnerships

TD Bank, N.A.; Chelmsford (MA); On-site; USD 64,472,000 - 83,097,000; Full time

Job summary

TD Bank, N.A. in Chelmsford, MA seeks a banking professional who builds client relationships by offering personalized solutions and guiding financial decisions. You’ll engage walk-ins, identify client needs, and present suitable TD products with clear, compliant communication.

The role emphasizes risk awareness, mortgage conversations, and ongoing guidance to enhance financial well-being, while delivering a high-touch client experience and contributing to TD’s trusted brand.

Qualifications

• High School Diploma or GED; 1+ year in service or sales.
• Teller or cash-handling experience preferred.
• Experience educating clients on products in a consultative manner.
• Clear and effective communication with clients and colleagues.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with Microsoft Office or similar tools.
• Ability to obtain and maintain NMLS registration.
• Notary license preferred.

Responsibilities

• Act as primary point of contact for client concerns, resolving issues end-to-end.
• Drive client acquisition, retention, and relationship growth at the bank location.
• Balance client needs with risk and compliance requirements.
• Demonstrate TD brand and client strategy in every interaction.
• Assist with mortgage inquiries and refer to mortgage solutions as appropriate.
• Complete required training and contribute to team knowledge sharing.

Skills

Client relationship building

Communication

Sales & advisory

Education

High School Diploma or GED

Teller or cash-handling experience

Education on products in consultative manner

Clear communication with clients & colleagues

Multitasking & deadline management

NMLS registration ability

Notary license preferred

Job description

TD Bank, N.A. in Chelmsford, MA seeks a banking professional who builds client relationships by offering personalized solutions and guiding financial decisions. You’ll engage walk-ins, identify client needs, and present suitable TD products with clear, compliant communication.

The role emphasizes risk awareness, mortgage conversations, and ongoing guidance to enhance financial well-being, while delivering a high-touch client experience and contributing to TD’s trusted brand.