Relationship Banker I — Build Client Relationships

U.S. Bank; Crystal Lake (IL); On-site; USD 30,000 - 37,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan products, and build trusted client relationships while leveraging digital-first solutions.

You will open consumer and business accounts, process requests, and educate clients on self-service digital tools. Collaboration with branch colleagues ensures accurate, high-quality service for every client interaction.

Qualifications

• Must have high school diploma or equivalent.
• Experience in retail banking preferred.
• Strong communication and customer service skills.

Responsibilities

• Builds relationships with clients through in-person, by appointment, and virtual channels.
• Educates clients on deposit and loan products and services.
• Opens new consumer and business accounts and processes requests.
• Advises on digital banking tools and self-service options.
• Maintains knowledge of branch policies and support systems.
• collaborates with branch team to serve clients with accuracy.

Skills

Relationship building

Client engagement

Digital product knowledge

Interpersonal skills

Banking product knowledge

Communication

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan products, and build trusted client relationships while leveraging digital-first solutions.

You will open consumer and business accounts, process requests, and educate clients on self-service digital tools. Collaboration with branch colleagues ensures accurate, high-quality service for every client interaction.