Relationship Banker I: Trusted Financial Guide

Us Bank; Glendale (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships, educate customers on banking options, and process accounts and loans. The role emphasizes proactive outreach, product knowledge, and delivering excellent service at a branch location.

Responsibilities include opening accounts, guiding customers through digital tools, and collaborating with team members to meet financial goals while ensuring compliance with regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience or a combination of experience and training.
• Strong customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts, completes service requests and submits credit applications.

Skills

Relationship building

Customer service

Communication skills

Digital products knowledge

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships, educate customers on banking options, and process accounts and loans. The role emphasizes proactive outreach, product knowledge, and delivering excellent service at a branch location.

Responsibilities include opening accounts, guiding customers through digital tools, and collaborating with team members to meet financial goals while ensuring compliance with regulatory requirements.