Relationship Banker I: Build Trust & Grow Clients

Trustmark Bank; Hazlehurst (MS); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Trustmark Bank is seeking a Relationship Banker to identify customer needs and connect them with suitable banking products. You will service, sell, and cross-sell deposits, loans, and related services while maintaining exceptional customer experience.

You will balance cash drawers, process various transactions, and meet quarterly sales/referral goals. Strong communication and math skills, along with professional appearance, are essential for daily public interaction.

Qualifikationen

• High school diploma or GED.
• One year of sales or customer service experience (in lieu of experience, Bachelor’s degree is acceptable).
• Able to use basic math concepts and can handle routine transactions and close out the cash drawer.
• Exceptional customer service skills with the ability to learn and communicate Trustmark products.
• Pass appropriate assessment tests related to customer service and math skills.
• Able to meet sales goals in a retail environment.

Aufgaben

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
• Deliver exceptional customer experience that follows Trustmark’s service standards.
• Balance cash drawer daily and process deposits, withdrawals, and other transactions accurately.
• Achieve sales and referral goals quarterly while providing excellent customer service.
• Make outreach calls to customers and prospects.
• Comply with bank guidelines, policies, procedures, and standards of performance.
• Perform additional duties as assigned.

Kenntnisse

Customer service

Sales skills

Communication

Interpersonal skills

Time management

Cash handling

Mathematical ability

Attention to detail

Ausbildung

High school diploma

GED

Bachelor's degree acceptable

Jobbeschreibung

Trustmark Bank is seeking a Relationship Banker to identify customer needs and connect them with suitable banking products. You will service, sell, and cross-sell deposits, loans, and related services while maintaining exceptional customer experience.

You will balance cash drawers, process various transactions, and meet quarterly sales/referral goals. Strong communication and math skills, along with professional appearance, are essential for daily public interaction.