Relationship Banker I — Build Trust & Drive Financial Solutions

Vantage West Credit Union; Tucson (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Language stipend $200/mo after 90 days

Health coverage

Paid time off

401k plan

Tuition reimbursement

Community involvement opportunities

Job summary

Vantage West Credit Union is seeking a Relationship Banker I in Tucson to drive member relationships through consultative conversations and solution-based selling. You will uncover financial needs, offer tailored products, and support digital options to enhance member experience.

This role includes a language stipend after 90 days and a salary range of $19.00–$24.94 per hour. Join a team focused on service excellence, community engagement, and career growth within a collaborative branch

Qualifications

• High School diploma or equivalent.
• Two (2) years of customer service, sales, and/or retail banking experience.
• One (1) year of sales experience.
• Excellent attention to detail and sound judgement.
• Ability to work in an agile, goal-oriented environment.
• Must be an effective team player, cooperative, flexible and dependable.
• Ability to communicate clearly and effectively.
• Must possess basic math and computer skills.
• Ability to influence and build rapport quickly.

Responsibilities

• Performs sales, service and operational functions in the branch, delivering unsurpassed service and facilitating transactions.
• Engage members through consultative conversations to uncover needs and create sales opportunities.
• Serve as Lobby Leader by welcoming members and managing lobby traffic.
• Educate and support members on self-service and digital options such as mobile app and ITMs.
• Follow processes to ensure legal and regulatory compliance.
• Partner with Wealth Managers, Business Bankers, and Mortgage Loan Officers to connect members to experts.
• Attend events representing Vantage West and support community relations.
• Train new and existing team members as needed.

Skills

Two years customer service experience

One year sales experience

Attention to detail

Clear communication

Team player

Math skills

Rapport building

Agile environment

Sales focus

Problem solving

Decision quality

Oral and written communication

Education

High School diploma or equivalent

Job description

Vantage West Credit Union is seeking a Relationship Banker I in Tucson to drive member relationships through consultative conversations and solution-based selling. You will uncover financial needs, offer tailored products, and support digital options to enhance member experience.

This role includes a language stipend after 90 days and a salary range of $19.00–$24.94 per hour. Join a team focused on service excellence, community engagement, and career growth within a collaborative branch