Relationship Banker: Guide Clients to Smart Banking

US Bank; Madera (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build client relationships, open accounts, and guide customers through banking solutions. The role emphasizes proactive outreach, digital product familiarity, and excellent customer service.

You will work at a U.S. Bank location, assisting clients with transactions and account needs. You will partner with branch teams to deliver a high-quality, customer-centric experience and help clients identify financial solutions that fit their goals.

Qualifications

• High school diploma or equivalent.
• Retail banking experience is typically <4 years or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for client needs by engaging and communicating effectively.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies.
• Collaborates with branch team members to serve clients.

Skills

Relationship building

Client communication

Customer service

Interpersonal skills

Digital first mindset

Needs identification

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build client relationships, open accounts, and guide customers through banking solutions. The role emphasizes proactive outreach, digital product familiarity, and excellent customer service.

You will work at a U.S. Bank location, assisting clients with transactions and account needs. You will partner with branch teams to deliver a high-quality, customer-centric experience and help clients identify financial solutions that fit their goals.